Iris focuses on providing an exceptional level of service to a manageable number of customers. Our commitment to customer satisfaction is second to none - not least because repeat business is an important source of our revenue.
We aim to be a complete technology partner for our clients, from initial consultancy and design phases right through to deployment and ongoing support, and we have partnerships with trusted third parties for services such as web design and hosting which we believe are best outsourced to established specialists in those fields.
We have experience of a vast range of markets and technologies and are always seeking to broaden our horizons even further. A can-do attitude prevails and, when asked by our clients if we can help with their new requirements, the answer is usually yes.
We are happy to undertake work on a fixed-price, fixed-timescale basis - so our customers can be confident of what they're getting when, and at what price. They can budget and plan their IT strategy accurately, a luxury of which most IT directors merely dream. In an industry where the majority of projects are delivered late or over-budget, this gives our customers (and us) a huge competitive advantage.
Finally, we offer genuine value for money to our clients. We believe the quality of our staff, software and service to be superior to almost all of the biggest and best names in the industry - many of whom charge fees at least two or three times Iris's.
Our track record in these key areas has earned us both an impressive reputation and a loyal customer base who respect and trust us.